Refund policy

Given the custom nature of most of our pieces, our return policy varies depending on the type of purchase and will be evaluated by our team on a per client/project basis. Items eligible for a return, exchange or store credit must be unworn and brought in within 14 days of purchase.

Made-to-order Jewelry

Our made-to-order pieces are custom designed specifically for each client, for this reason, these items are not eligible for return.

Finished Jewelry

Upon evaluation from our team, an exchange or store credit for an item of greater or equal value may be issued on any of our finished jewelry pieces.

Items eligible for a return must be brought in within 14 days of purchase, unworn, in original condition and accompanied by the purchase receipt as well as the original method of payment.

Merch

All Cavalier merch pieces are not eligible for return.